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Privacy Policy

In order to protect the personal information of our customers, we will comply with the laws and regulations concerning the protection of personal information, and will strive to properly manage and protect the personal information of our customers by establishing rules and regulations concerning the handling of personal information, and by ensuring that all of our employees and others are fully aware of these rules and regulations. In addition, in order to properly manage and protect the personal information of our customers, we will regularly review and continuously improve our rules and regulations regarding the handling of personal information.
The following is an explanation of the handling of personal information (hereinafter simply referred to as "Personal Information") entrusted to us by our customers. We will also explain in the same way how we handle information that we have recorded about our customers, such as product purchase history, customer opinions, survey responses, and the content of inquiries (hereinafter referred to as "personal history").

Purpose of Use of Personal Information, etc.

We will use your personal information and personal history provided by you for the following purposes.

  • To provide information on our products and services
  • Delivery of products and gifts purchased from us
  • Credit management, receivables management, and collections related to transactions with the Company
  • Counseling services or after-sales service for our products and services
  • Requests for feedback and opinions about our purple garments and services
  • Policy planning and product development for our products and services
  • Preparation of statistical materials
  • Use for the Company's sales activities in accordance with the preceding 7 clauses

Storage of personal information, etc.

We will keep your personal information and personal history under strict control so that third parties will not have unauthorized access to your personal information and personal history. If we deem it no longer necessary to store your information, for example, if you have not made a purchase in a long period of time, we may dispose of or delete your personal information and personal history in an appropriate manner.

Disclosure of Personal Information, etc.

We will not disclose your personal information or personal history to third parties without your consent, except in the following cases.

Disclosure and correction of personal information, etc.

  • When personal information, etc., is entrusted, the handling of personal information and personal history is entrusted within the scope necessary to achieve the purpose of use described in 1 above. In such cases, we will require the subcontractor to strictly manage the personal information and personal history, and will not allow the subcontractor to use the information for any purpose other than the aforementioned.
  • In other cases where permitted by law, if a customer requests notification of the purpose of use, disclosure, correction, addition, deletion, correction of use, elimination, or cessation of provision to third parties of the customer's personal information and personal history(hereinafter referred to as "disclosure, etc."), we will confirm the identity of the person making such a request and respond to the request sincerely and promptly in accordance with the provisions of the Personal Information Protection Law. Please note that a fee may be charged for notification and disclosure of the purpose of use. Inquiries and requests for disclosure, etc., concerning personal information and personal history of customers should be made as follows.
    Creare Co., Ltd.(Phone Number 03-6709-8484
    【Contact reception time】
    10:00~17:00 *Excluding weekends and holidays. Subject to change due to our business.

We reserve the right to change this policy and explanations as necessary.