Act on Specified
Commercial
Transactions
- Distributor
- Creare Co., Ltd.
- Representative
- Yasutomo Isii
- Location
- Tyouziya Bld.8F, 1-36-4, Shinjuku, Shinjuku Ku, Tokyo To,
160-0022, Japan
- Phone Number
- +810367098484
Weekdays 10:00-17:00 (Japan Standard Time)
- Email Address
- Website URL
- https://promo-thermo.com/
- Selling Price
- Please refer to the product introduction page.
- Fees other than the product price
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
Shipping charges (if shipping does not meet free shipping conditions, return shipping charges in the case of shipment to Okinawa, remote islands, or overseas), fees related to payment (cash on delivery charges, bank transfer charges, etc.)
- Delivery Date
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
Normally, orders received by 3:00 p.m. on our business days will be shipped on the next business day.
We will contact you separately in case of out-of-stock or delayed delivery.
- Payment Method
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
Cash on delivery (Sagawa Express e-Collect) or bank transfer (Resona Bank)
In the case of cash on delivery, please pay a cash on delivery fee of 440 yen (tax included).
*In the case of cash on delivery, please bear the COD fee of 440 yen (tax included).
- Postage
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
Free shipping is available for purchases of 5,500 yen or more including tax. (However, free shipping is not applicable to Okinawa Prefecture, remote islands, and overseas shipments. Please inquire in advance for shipping charges.)
Terms and conditions for business sales are different. Please contact us if you would like to order for business sales.
- Returns, exchanges, cancellations, etc.
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
We accept returns, exchanges, and cancellations only before opening the package. However, customers are responsible for shipping costs for returns and remittance fees for refunds.
In the case of returns, exchanges, or cancellations due to defects of our company, such as defective products, product discrepancies, or missing items, the shipping costs and remittance fees will be borne by our company, regardless of whether the package has not been opened.
- Return Deadline
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
Please contact us within 8 days of receipt.
- International Shipping
-
When purchasing from Amazon.co.jp
Shipping charges, gift wrapping, etc. will be in accordance with Amazon.co.jp's regulations.For our direct sales
We accept international shipping only to countries/areas where delivery is possible. (We will confirm the countries/areas where delivery is possible, as well as shipping charges and conditions. Please contact us before placing your order.)